Refund & Cancellation Policy

This policy explains refunds and cancellations for purchases from Adpixo, operated by Hardik Sharma, Moradabad, Uttar Pradesh, India ("Adpixo", "we", "us"). It is part of our Terms & Conditions. Please read it before you buy.

1. All purchases are final

Adpixo sells digital services that start as soon as you buy them. Once a purchase is complete, it is not refundable, in whole or in part. This applies to:

• Plans and passes (Starter, Pro and Ultimate, for any length such as 1, 3 or 12 months). No refund is given for the time left on a plan or pass, including days you don't use, or if you stop using Adpixo, delete your account or remove your displays before it ends.
• AI credit packs. Credits are not refundable once bought, whether you have used all of them, some of them or none. For example, if you buy an 85-credit pack and use 30 credits, the remaining 55 credits stay in your account but can't be refunded or exchanged for money. Credits have no cash value, can't be transferred and don't expire.

Please check the plan, its length and its price, or the size of the credit pack, before you pay.

2. Credits for ads that can't be made

If an AI ad can't be made, or is stopped by our content checks after it is made, the credits used for it are returned to your Adpixo credit balance automatically. This is not a refund of money.

3. Failed or duplicate payments

If money is taken from your account but your purchase doesn't reach your Adpixo account, or you are charged more than once for the same purchase, contact us at adpixosupport@gmail.com with the payment details. After checking with our payment provider, we will either add the purchase to your account or return the extra amount to the original payment method, usually within 5–7 working days. Your bank may take longer to show it.

4. Cancellation

• Passes bought on our website are prepaid for a fixed period and don't renew automatically, so there is nothing to cancel. The pass simply ends on its end date. Ending a pass early does not give a refund.
• The free trial is free. You can end it at any time, and you are never charged for it.
• Subscriptions bought in the Android app through Google Play renew automatically until you cancel them in your Google Play account settings. When you cancel, you keep access until the end of the period you have paid for, and you are not charged again.

5. Purchases made through Google Play

Plans and credit packs bought in the Adpixo Android app are processed by Google Play. Any refund for those purchases is decided by Google under Google Play's refund policy, not by Adpixo. If Google refunds a credit purchase, its credits are taken back, as described in our Terms & Conditions.

6. Your rights under law

Nothing in this policy takes away any right you have under Indian law that can't be excluded by agreement.

7. Changes to this policy

We may update this policy from time to time. We will post the new version on this page and change the effective date. The policy in effect when you made a purchase applies to that purchase.

8. Contact